• preparing for your telemedicine appointment

    Before you start your call, please keep your surroundings in mind - your healthcare provider may ask you to reschedule if you are in a distracting or unsafe environment. Please note, your healthcare provider may be finishing up another visit when you connect, so if they do not join right away please stay on the call for a few minutes. Checking y... continue reading

  • can I cancel or reschedule my telemedicine appointment? 

    Absolutely. If you are unable to make your appointment or need to cancel, please navigate to either the calendar invite or the Calendly confirmation email you received. From there, you have the option to ‘cancel’ or ‘reschedule’ the visit - just click on the option you prefer.  If your healthcare provider’s availability is full, please send a me... continue reading

  • what if I’m late for my telemedicine appointment?

    Due to a high volume of patients and increasing wait times, it is extremely important to be on time for your scheduled appointment. If you are late, your healthcare provider may ask you to reschedule your appointment. Please note, your healthcare provider may be finishing up another visit when you connect so make sure to stay on the call for a f... continue reading

  • how do I join my telemedicine appointment?

    Once you schedule your appointment you’ll receive a link via email where you can access your appointment at the scheduled time. For phone call appointments, the pin needed to access your appointment will be in this email. You’ll be able to navigate to your appointment at either www.forhims.com/appointment or www.forhers.com/appointment at the sc... continue reading