my subscription
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how do i snooze or cancel my next order?
how do i snooze or change the date of my next order? Not quite ready for your next shipment? Or do you need your order to ship out a bit early this month? We're happy to offer three options. Please note that some of these options may not always be visible on mobile or in smaller windows: Open up the Hims or Hers website and log into your ac... continue reading
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How do I add or remove items on my subscription?
How can I view my subscriptions? Head over to this page here: Hims / Hers and log in to get started. These links should take you directly to the Subscriptions page on your account. If you are not already signed in, you will need to do so before following the links. Open up the Hims or Hers website and log into your account. Not sure how to log... continue reading
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how do i reactivate my subscription?
quick tip: log in to your Hims or Hers > click "account" > scroll to the subscription you want to reactivate > "reactivate subscription" > "yes, reactivate" First, head over to the Hims or Hers website and log into your account. Not sure how to do this? Take a look at this article: "how do i log into my account?" Hims account: Click on th... continue reading
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how can i get a refill on my prescription?
You can check the next refill process date on the Subscriptions page of your account. Log in to your Hims or Hers account. Hims account: Click on the menu icon at the top right corner of the page (three horizontal lines) to pull up the black sidebar. On this, click "Account". Hers account: Click on the "ACCOUNT" button at the top right corn... continue reading
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when is my next delivery?
quick tip: log in > click "Account" > "Subscriptions" to see your next order process date. If you have multiple subscriptions, be sure to check each one. Head over to the Hims or Hers website and log into your account. Click on the menu icon at the top right corner of the page (three horizontal lines) to pull up the sidebar mens and click "Acco... continue reading