• how do i log into my account?

    From a computer: Go to forhims.com or forhers.com In the upper right hand corner, click on log in Enter email address & password  If you've forgotten your password, please click on "forgot password" below the log in section from a mobile device: Go to forhims.com or forhers.com In the upper left hand corner, click on the 3 horizontal lines Cl... continue reading

  • how do I update my credit card?

    You can update your payment information any time by logging into your account at forhims.com or forhers.com and head to your profile, then click on, "add a new payment method". If you are having any issues updating your payment for an existing subscription, shoot us a note.      continue reading

  • can I change my email?

    No problem! You can reach out to us at any time to update your account details by calling: hims 1(800) 368-0038 hers 1(833) 368-6400   continue reading

  • how do I reset my password?

    You can request a password reset by clicking on "login" followed by "forgot password?" From there, enter the email that you use to login to your account and click "request password reset".  You will receive a link in your email!  If you submit more than one request, only the most recent link will be active, so be sure to use the most recent emai... continue reading

  • how do i update my account information?

    how do i adjust my shipping information? You can update your address at any time by logging into your account and clicking subscriptions. There you'll find a button where you can adjust the shipping address for each subscription. Please note - we ask that edits are made a minimum of 48 hours before your next order is set to ship to ensure the ch... continue reading