• are the medications you prescribe safe?

    Physicians are permitted to prescribe a medication at other dosages as off-label use when they determine it is medically appropriate. It is important that you answer all questions truthfully and completely, and review the treatment plan and any potential side effects before you start taking the medication. continue reading

  • how can i get a refill on my prescription?

    so first, how do refills work? For your convenience, the pharmacy processes your refills automatically based on the shipping cadence you chose for your subscription during your medical visit. We offer a number of different choices depending on your prescription. For example, if you chose a monthly option, your next refill will begin processing ... continue reading

  • what is off-label drug use?

    When a doctor prescribes medication for off-label use, this means that the physician is prescribing a drug in a way that is different than what is in the FDA approved labeling for the drug. When the FDA approves a drug, the approved labeling specifies, among other things, the diseases or conditions for which the drug has been approved by the FD... continue reading

  • can i use an outside prescription?

    Right now, the Hims & Hers platforms are not set up to accept outside prescriptions. This means that even if your primary care provider has already written a prescription for you, we will still need you to complete a medical assessment when you place your order.  continue reading

  • can i use my insurance, hsa, hra or fsa?

    At this time we do not accept insurance, health savings accounts (HSA), health reimbursement accounts (HRA), or flexible spending accounts (FSA). HSA, HRA, and FSA each have specific requirements for reimbursement. We recommend consulting with a qualified accountant or tax professional to determine your eligibility for reimbursement. Hims & ... continue reading