• money back guarantee terms and conditions

    You are eligible to receive a full refund of the amount you paid for a 90-day supply of the products covered by the money-back guarantee (see product list below) if you satisfy the terms and conditions described below.   Full refund of purchase price paid for first 90 days’ supply of acne cream, cleanser, and moisturizer is available for custom... continue reading

  • what is hims?

    hims is a men’s wellness brand dedicated to empowering men to be the best version of themselves through proactivity around health and preventative self-care. With hims, men have easier and more affordable access to FDA-approved, medical-grade products across an array of categories including skin, hair loss and sexual wellness. Doctors may also r... continue reading

  • is hims & hers a subscription service?

    hims & hers is a subscription service with several custom cadence options (depending on the product), though a-la-carte items can be purchased at any time from our shop. The only items available for purchase without a subscription are over-the-counter items. Shipment frequency depends on the prescription and cannot be individually customized.   ... continue reading

  • what makes hers different?

    We take an all-encompassing approach to women’s wellness. hers offers compelling and educational content, access to a full range of medical-grade products at an affordable price point, and hassle-free access to medical team. continue reading

  • can women use hims?

    hims prescription hair and sex medications are tailored for men’s personal care needs. Specifically, hims’ prescriptions and recommended dosages are designed for a man’s body. While women can use the skin prescriptions, most women would benefit from our Hers prescription skin treatments which have been developed specifically for them. hims reco... continue reading

  • how was hims & hers developed?

    Prior to launch, our team spent a year researching the medicine behind our product roster, both hair loss products available at launch, and new product categories that we plan to expand to in the coming months. We worked with a staff of credible experts in the space - including dermatologists, urologists and general practitioners - to identify F... continue reading

  • what makes hims different?

    We take an all-encompassing approach to men’s wellness. hims offers compelling and educational content, access to a full range of medical-grade products at an affordable price point, and hassle-free access to medical team. continue reading

  • do you test on animals?

    hims & hers is committed to acting responsibly, which is why our brands do not test products or ingredients on animals. We also do not commission any external parties to test products on animals on their behalf. All of our non-prescription products are certified by PETA and leaping bunny cruelty free.  continue reading