how do i update my blood pressure?
To update your blood pressure, please reach out to your doctor through our secure messaging portal. You can access the messaging portal by logging in to your account at forhims.com or forhers.com. continue reading
how do i renew my prescription?
If you are out of refills on your prescription, you will have been emailed a link and instructions on how to complete your follow-up visit. Please click the link and complete your visit and a doctor will follow-up with you as soon as possible. This is also the time to request any adjustments you would like to be made to your dosage or prescripti... continue reading
can i increase my dosage?
Requests to increase your dosage can be made during your renewal visit and only for particular prescriptions. A renewal visit is only prompted once you are out of monthly refills and need a new prescription. If you are not yet up for a renewal and would still like to discuss this, you can send a message to the doctor directly to communicate any ... continue reading
can i get a copy of my prescription?
While we don't provide a physical copy of your prescription, if you would like to have your prescription sent to a different pharmacy we can definitely help! If you contact your physician they may be able to transfer your prescription to a local pharmacy, or you can check your last kit for the phone number of the pharmacy which fulfilled the ord... continue reading
can I get a copy of my medical records?
Yes, you always have a right to a copy of your medical records and we recommend always keeping your regular primary care doctor in the loop on any new medicines you are taking including the ones that an independent physician prescribes through the hims platform.Just let us know via our secure messaging portal and we can prepare a full report of ... continue reading
can I change pharmacies?
Yes, we work with specific mail order pharmacies who make available pre-negotiated rates for Hims customers. We have chosen to work with pharmacies who we believe can offer customers low prices and significant convenience. However, you always have the option to use a different pharmacy, and if you want to use a specific pharmacy or change pharma... continue reading