• how do i update my blood pressure?

    To update your blood pressure, please reach out to your healthcare provider with your blood pressure reading through our secure messaging portal. You can access the messaging portal by logging in to your account atĀ forhims.comĀ orĀ forhers.com. continue reading

  • how do i renew my prescription?

    If you are out of refills on your prescription, you will have been emailed a link and instructions on how to complete your follow-up visit. Please click the link and complete your visit and a doctor will follow-up with you as soon as possible. This is also the time to request any adjustments you would like to be made to your dosage or prescripti... continue reading

  • can i increase my dosage?

    Requests to increase your dosage can be made during your renewal visit and only for particular prescriptions. A renewal visit is only prompted once you are out of monthly refills and need a new prescription. If you are not yet up for a renewal and would still like to discuss this, you can send a message to the doctor directly to communicate any ... continue reading

  • can i get a copy of my prescription?

    While we don't provide a physical copy of your prescription, if you would like to have your prescription sent to a different pharmacy we can definitely help!Ā  For questions about refills or your prescription, you can contact your doctor any time through the secure message portal. You can do so by logging into the www.forhims.comĀ or www.forhers.c... continue reading

  • can I get a copy of my medical records?

    Yes, you always have a right to a copy of your medical records and we recommend always keeping your regular primary care doctor in the loop on any new medicines you are taking including the ones that an independent physician prescribes through the hims platform.Just let us know via ourĀ secure messaging portal and we can prepare a full report of ... continue reading

  • can I change pharmacies?

    Yes, we work with specific mail order pharmacies who make available pre-negotiated rates for Hims customers. We have chosen to work with pharmacies who we believe can offer customers low prices and significant convenience. However, you always have the option to use a different pharmacy, and if you want to use a specific pharmacy or change pharma... continue reading