what should i have ready when i contact support?
For your security, we will need to confirm one order ID and your date of birth before we are able to make any changes to, or provide information regarding your account. Your order ID can be found in the email we sent titled "your hims order confirmation" or "your hers order confirmation." continue reading
how and when can I contact support?
**Spanish Support: Por apoyo en español por favor contacte a firstname.lastname@example.org Email Complete our contact form by clicking here. We are currently experiencing a very high volume of contacts therefore, response times may take several days. Please check out our help center for answers to your most common questions! Phone 1(800) 368-00387 days/wk... continue reading