the other stuff 💪
i'm a doctor. how can i work with hims & hers?
We are actively adding physician professionals on our telemedicine platform. If interested, please provide us with your information here. Requirements: Board certification in one of the following specialties: family medicine, internal medicine, gynecology, urology or dermatology One -to- two years of experience post-residency or fellowship ... continue reading
what should i have ready when i contact support?
For your security, we will need to confirm one order ID and your date of birth before we are able to make any changes to, or provide information regarding your account. Your order ID can be found in the email we sent titled "your hims order confirmation" or "your hers order confirmation." continue reading
how and when can I contact support?
**Spanish Support: Por apoyo en español por favor contacte a firstname.lastname@example.org Email Complete our contact form by clicking here. Phone 1(800) 368-00387 days/wk - 5am to 8pm PST **Please know you will be required to verify your identity as the account holder in addition to confirming a shipment or order ID. You can find your order ID and/or shi... continue reading
when can i expect a response from my medical provider?
Generally, the healthcare providers respond to questions within 1 business day, but often sooner. continue reading
i have a question for my doctor
If you have any questions related to your treatment or can answer yes to any of the below questions, please check in with your healthcare provider through our secure messaging portal. Have you started taking any new medications? Have you experienced any new allergies? Have you experienced any side effects? Have you been in the hospital or have ... continue reading