- Finasteride purchased through Hims
- Prescription acne treatment purchased through Hers
- Prescription acne treatment purchased through Hims
- Prescription anti-aging purchased through Hims
- Prescription anti-aging purchased through Hers
- use the product for 90 days as directed by your healthcare provider*
- submit a refund request to the email below along with your order number any time between 90 and 180 days after your shipment was delivered
Limit one refund per customer per eligible product. Returning customers who sign up through the Hims & Hers platform again are not eligible for a refund. Additional items from your order are not eligible for a refund.
*If you are experiencing side effects or have a question about how to use the product, message a healthcare provider through our platform.