You are eligible to receive a full refund of the purchase price you paid for the first 90 days’ supply of your hers prescription acne treatment if you used the product as directed by your doctor for 90 days and are unsatisfied with the product for any reason.
To receive a refund, you must fulfill the following requirements: (1) use the product for 90 days as directed by your doctor, and (2) submit refund requests to firstname.lastname@example.org with your order number any time between 90 and 180 days after your shipment was delivered. Refund requests will not be accepted 180 days after the shipment delivery date. Refunds will be made to the payment method you used to make the original purchase. Please dispose of any unused product - do not send unused product to Hims & Hers.
Limit one refund per customer per eligible product. Returning customers who sign up through the Hims & Hers platform again are not eligible for a refund.