when is my next delivery?

Quick Tip: log in > click "Account" > "Subscriptions" to see your next order process date. If you have multiple subscriptions, be sure to check each one.

Planning ahead? You can check the next order process date by following our guide below.

Important Notes:

How can I check my next order process date?

Step 1: Find Your Subscriptions

  • Head over to the Hims or Hers website and log into your account. If you need any help doing so, check out this article: "how do i log into my account?"
  • Hims account: once logged in, click on the menu icon at the top right corner of the page (three horizontal lines) to pull up the black sidebar. On this, click "Account" to bring up the menu.
    • It should look like this:

Hims Sidebar.png

  • Hers account: once logged in, click on the "ACCOUNT" button at the top right corner of the page (white button to the left of the cart symbol). It should look like this:

Hers Acct.png

  • After this step, you should see the account options at the top of the page. Click on "Subscriptions" as shown in the screenshot below.

Subscriptions.png

 

Step 2: Spot the Date

  • You now should be on your subscriptions page. If you have multiple subscriptions, scroll down to the one that you'd like to check.
  • On the relevant subscription, you should see a date under the label, "Next order date." This is the date on which your next order will begin processing.
  • For more information, check out the articles "where's my order?" and "how does shipping work?"

Sub_Default.png

That's it!

If you have any additional questions, please don't hesitate to let us know! We're here for you.

Email: support@forhims.com / support@forhers.com 
Phone: (800) 368-0038
Live Chat: Click the "Help" bubble at the bottom left.
Hours: 7 days a week, 5AM to 8PM Pacific Time

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