quick tip: log in > click "Account" > "Subscriptions" to see your next order process date. If you have multiple subscriptions, be sure to check each one.
- Head over to the Hims or Hers website and log into your account.
- Click on the menu icon at the top right corner of the page (three horizontal lines) to pull up the sidebar mens and click "Account" .For Hers accounts it will be "ACCOUNT" in the upper right.
- Under the "Subscriptions" tab, scroll down to the subscription that you'd like to check.
- Under "Next order date" will display the date on which your next order will be charged and begin processing.
For more information, check out the articles "where's my order?" and "how does shipping work?"
- Once your next order ships out, you will be able to find tracking information on your orders page.
- For more information: "where's my order?"
- To snooze your subscription or change your next refill process date, see: "how do i snooze or cancel my next order?"
If you have any additional questions, please don't hesitate to let us know! We're here for you.
Live Chat: Click the "Help" bubble at the bottom left.
Hours: 7 days a week, 5AM to 8PM Pacific Time
Article is closed for comments.