can i cancel at any time? hayden September 20, 2019 19:27 Updated Follow Yep. You can cancel your subscription by getting in touch with our customer experience team at any time. Related articles how and when can I contact support? how do i snooze, customize or cancel my next order? is hims & hers a subscription service? what do i need when i contact support? what is your refund policy? Comments 0 comments Article is closed for comments.