You can request to increase the dosage of your medication at any time, such as during a renewal visit, but only for certain treatments. Keep in mind as well that any potential change to your prescription is at the discretion of your medical provider based on your health information.
To make this request, please let the provider know via the secure messaging portal in your Hims or Hers account. You can learn more in this article here: "how can i message my healthcare provider?"
Important Note:
- If your provider determines that a dosage increase is appropriate and writes a new prescription, you will receive the updated treatment for your next refill. Please see "how can i get a refill on my prescription?" for more information.
That's it!
If you have any additional questions, please don't hesitate to let us know! We're here for you.
Email: support@forhims.com / support@forhers.com
Phone: (800) 368-0038
Live Chat: Click the "Help" bubble at the bottom left.
Hours: 7 days a week, 5AM to 8PM Pacific Time
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