how do i log into my account?

Don't remember your password? Simply click on "Forgot Password?" below the text fields for your login information. You can learn more in this article here: how do i reset my password?

Navigating the Website

  1. Open your browser on your desktop or mobile device.
  2. Go to for Hims or to for Hers.
    • On the Hims website, click on the menu iconScreen_Shot_2022-08-15_at_11.48.27_AM_copy.png (three horizontal lines) at the top right corner. This should pull up a black sidebar menu. Click on the small button at the top right corner that says "Sign in" (top right).
      • It looks like this: Screen_Shot_2022-08-15_at_10.00.39_AM_copy.png
    • On the Hers website, click on the "LOGIN" button (small button beside a cart symbol).
      • It looks like this: Screen_Shot_2022-08-15_at_12.36.36_PM.png

Signing In

  1. You should see a message welcoming you back.
  2. Enter the correct details in the "Email Address" and "Password" fields and hit "ENTER" or "RETURN" on your keyboard. You can also click the "Sign In" button near the bottom.
  3. You should be logged in!

If you have any additional questions, please don't hesitate to let us know! We're here for you.

Live Chat: Click the "Help" bubble at the bottom left.
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