If your order has not arrived within 5-7 business days from the day you received your tracking number or if your kit arrived but was damaged or missing an item, please reach out and let us know. Our team will do everything we can to track down your products or get a replacement out to you asap.
Articles in this section
- how fast is shipping?
- is shipping free?
- why is my order being returned to sender?
- my coupon didn't work!
- what is your refund policy?
- my order was lost, damaged, or missing something!
- is your packaging discreet?
- what does "outstanding medical visit" mean?
- why was my order switched?
- where's my order?