If your cart includes a prescription product you will be prompted to fill out a medical assessment for an independent physician to review. Your medical visit will be completed through the secure, Bailey Health powered by hers telemedicine platform. Please allow a minimum of 48 hours after you complete your assessment for this review to take place. Once the review has been completed we'll send out an email to let you know what the next steps are.
If you think you missed our email or it has been more than 48 hours, we suggest logging into your hers account and heading to 'messages' to check that the doctor is not waiting to hear back from you. You can reach out the doctor any time through this secure messaging portal.