Does your account say your first order isn't shipping out until next month? Your account will always display the date when your next kit is set to process. If this is your first kit and we're already getting it ready for you, your account will show the date when your second kit will be ready to ship out.
Articles in this section
- can you ship to a p.o. box?
- how do i cancel or change my next order?
- how much is shipping?
- my order was lost/stolen/missing something!
- my photos aren’t uploading!
- what does "outstanding medical visit" mean?
- what is your return policy?
- what shipping method do you use?
- where's my order?
- why is my next delivery so far away?