how do i adjust my shipping information?
You can update your address at any time by logging into your account and clicking subscriptions. There you'll find a button where you can adjust the shipping address for each subscription.
Please note - we ask that edits are made a minimum of 48 hours before your next order is set to ship to ensure the change goes into effect in time.
how do i update my payment information?
This can be done in the profile section of your hims account by clicking payment methods and re-entering your card number.
Note that if you have received notification that we've had trouble processing your payment, please re-enter your card info and our system will automatically retry your payment within 24 hours.
how do i update my personal information?
You can update your name, phone number, or email address at any time by heading to profile in your hims account and clicking edit under profile to make changes.
To change your password, scroll down to password and enter your current and new password to update.