do i need a prescription?

Prescription Products

Certain products available through Hims & Hers can be purchased only with a prescription from a qualified medical provider. To access these products, you must first consult with a medical provider through our platform. 

We make this process simple and convenient. Through Hims & Hers, you can access a network of medical providers who can evaluate your specific needs based on your health information, and if appropriate, prescribe treatment.

Non-Prescription Products

We also sell non-prescription products, including over-the-counter drugs, cosmetics, and supplements. These products do not require any consultation.

Important Notes:

  • Some of our non-prescription products are available for purchase as a part of a kit with prescription products.
  • To purchase a kit containing both non-prescription and prescription products, you must complete a telehealth visit (consultation) through our platform. You will be able to purchase the kit if the provider determines the prescription product is appropriate for you.

That's it!

If you have any additional questions, please don't hesitate to let us know! We're here for you.

Email: support@forhims.com / support@forhers.com 
Phone: (800) 368-0038
Live Chat: Click the "Help" bubble at the bottom left.
Hours: 7 days a week, 5AM to 8PM Pacific Time

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